FAQ’s

You do not need to register for a corporate account to make a bulk order- you can proceed as a guest and elect to save a password during checkout, to login next time. If you already have a profile- yes please login.

• Will my password work across both sites?

• Yes

Please make your order online on our Corporate Bulk Orders Website https://corp.gourmetbasket.com.au/ . Then complete the Bulk Address Form and return by email to corporders@gourmetbasket.com.au. We will then send you an invoice for payment.

• 5 hampers or more

What to do if less than that?

• Please order individually on the main website https://gourmetbasket.com.au/

Can I pay by CC on Bulk Order site?

• After making your order and returning the bulk address form (if applicable), you will be sent an invoice for payment online by EFT or credit card.

5 hampers or more

Yes, the following options are all available:

• FREE Corporate Branded Ribbon and logo on gift cards (no minimum order size; no setup fee)
• FREE Personalised Messaging on cards
• Logo on printed gift boxes for +$4.00 each (no minimum order size; no setup fee)

• Do I have to register to do this for a once off bulk orders?
• No you do not need to register, you can order as a guest. If you save a profile your order history will be remembered for next time

All Corporate orders include the following services:

• FREE Standard Shipping on Select Hampers (as noted)
• FREE Corporate Branded Ribbon
• FREE Premium Gift Cards
• FREE Personalised Messaging on cards (option to add your logo with message)

Can I add something / swap / remove from a hamper?

• Yes you can! On the Hamper Product page,  select to “Add a little something extra”, then choose the ingredients you would like to add.
• You can als can build your own hamper from scratch using “Create my own Hamper” - click here: https://corp.gourmetbasket.com.au/product/create-your-own-hamper
• For bulk orders - when not in peak xmas season- you can swap and remove items to create a custom hamper

Can I add my own items / merchandise / wine

• Yes you can send in your own items to pack- but they must fit in the hamper dimensions and they can not be items we already sell or can source- ie- champagne/ wine/ chocolates- we would prefer to order in for them and they purchase from us.
• You may also send in your own Merchandise if you already have it - but we sell Merch and you can order all directly from us, as a one stop shop.

Do you offer Merchandise? Can you pack into a hamper?

• Yes we have full range- see website here https://sites.trends.nz/home/ID1210910376

• Depending on volume and type of hamper we can dispatch within 24-48 hours. If planning for a specific event date- suggest ordering 1-2 weeks in advance so details are arranged in time. Shipping can take 3-8 days depending on shipping service and destination.

• Register here https://gourmetbasket.com.au/registration-redirect/
• This will create an account on our main GB website (for ordering single gifts to single addresses) and will also create an account on the Bulk Order Website with the same login name and password.
• As a result, your branding preferences will be saved, as well as order history, and you will be able to view invoices and tracking information, on the My Account page.