Gourmet Basket is taking a break!
Our office will be closed from 2pm Friday 24th Dec,
until Tuesday 4th January at 9.00am
You may still order gifts online – and we will pack
them on our return on 4th January
Has my order shipped?

If you placed your order on or before Thursday 23rd December, we have packed and shipped your gift. You should receive several emails with tracking links. You can track your gifts here: https://startrack.com.au/track/search. Enter your “B6KZ…” tracking number or just click on the link in your tracking emails.

If you have a query you can contact Startrack on 132 345 during business hours.

NOTE: The couriers will leave the gift if no-one is home, and safe to do so. Otherwise a “Sorry We Missed You” card will be left. For full details see this page: https://gourmetbasket.com.au/wheres-my-gift/

If you don’t know your “B6KZ tracking number” you can find your tracking link using your “GBxxxx” order number on this page: https://gourmetbasket.com.au/wheres-my-gift/

When will my order arrive?

If you placed your order before the Christmas Cut-off dates (below) your gift should arrive before Christmas. If you placed it after these dates, it may still arrive before Christmas though may not, depending on courier delays. These were advised during the checkout process, and unfortunately are beyond our control. Thank you for your understanding.


Sydney and Suburbs:

12:00pm Monday 20th December

Capital and Regional City:

12:00pm Thursday 16th December

Rest of Australia:

12:00pm Wednesday 15th December

Startrack are delivering up until Friday 24th, the 29th-31st December, then from Jan 4th onwards.

If you have selected a delivery date in January, your gift will be packed and shipped from 4th January onwards, so has not left us yet.

To log a ticket: Please email service@gourmetbasket.com.au and we will respond on our return on 4th January.

Wishing you a very happy holiday and New Year in 2022!

The GB Team

Christmas 2023 – Last Order Dates

The following Last Order dates apply as advised by our couriers.
Gifts may still be ordered after this time! We will ship every day including Friday 23rd December,
though gifts may not be delivered in time Christmas.

Region Cut-off
FREE Standard Shipping

Gifts ship week of 4th-8th December 2023 (or earlier if you choose), for delivery from 6th-15th December. No Free Shipping is offered after this date due to Australia post Last Order Dates for eParcel Services for Christmas, and risk of gifts not being delivered before Christmas. You may choose a Premium Shipping option for a supplemental fee.

Sydney and Suburbs:

Next Day Service: 1:00pm Tuesday 19th December

Same-Day Service: 10.30am Friday 22nd Dec (Delivery between 1pm and 9pm)

Other Capital / Regional City:
1:00pm Monday 18th December
Rest of Australia:

1:00pm Friday 15th December

Standard Delivery Times and Fees

Please note: Delivery times are based on published information from our couriers, however due to occasional unforeseen courier delays are not guaranteed in any way by Gourmet Basket.

Destination Delivery Fees Estimated Delivery Time
Click and CollectNo ChargeOrders placed before 2.00pm on any business day may be collected from our offices between 10.00am and 5.00pm Monday to Friday in Belrose, NSW 2085.  For more information, please click here.
FREE Standard Shipping – Australia Post eParcelNo Charge

Where indicated with a gold Free Shipping icon on the hamper photo, certain gifts include Free Standard Shipping in their price. Gifts will be shipped same day if your order is placed before the Daily Cutoff time (see above). Delivery times depend on the location. You can find an estimate of delivery time frames using the Australia Post calculator

You may not select a Preferred Delivery Date at checkout, and Gourmet Basket cannot specify exactly when the gift will be delivered, though a range is mentioned at checkout.

Sydney Metro Same Day Express

Must order by 10.30am AEST on business days.


Available to selected Sydney metro postcodes – click here for the list.

Deliveries are scheduled to arrive from 1pm to 6pm the same business day (though deliveries may occur later) – and must be signed forIf no-one is home, a re-delivery attempt will be made between 1pm and 6pm the following business day, and if that fails the gift will be returned to us. Orders placed on weekends will be delivered the following business day. A new delivery fee will apply for 2nd deliveries, due to no-one receiving the gift, or wrong addresses provided.

Special delivery arrangements can be made for orders placed after 10.45am, using an express courier, however additional fees may apply. Please call 1300 120 451 for details.

Sydney Metro Standard Courier Order by daily Cutoff$14.95-$16.95Delivered between 9am and 5pm the next business day, or later as chosen, subject to unforeseen courier delays.
Outside Sydney and Regional NSW Order by daily Cutoff<5kg: $15-95-$19.95 5-9kg: $18.95-$21.95 9kg+: $26.95Delivered between 9am and 5pm the next business day to most locations, subject to unforeseen courier delays. For heavy hampers with 2 or more bottles of wine to country NSW, delivery may take 2-3 days.
Melbourne, Canberra & Brisbane Metro Order by daily Cutoff<5kg: $15.95-$19.95 5-9kg: $18.95-$21.95 9kg+: $26.95Delivered between 9am and 5pm next business day or as selected, subject to unforeseen courier delays.
Rest of Australia Order by daily Cutoff

By Road (5 Bus days)  <5kg: $16.95-$21.95 5-9kg: $19.95-$26.95 9kg+: $30.95

Air Express (1-3 Bus days) <3kg: $21.95 3-5kg: $31.95 5-9kg: $36.95
9kg+: $59.95

If you select Air Express delivery will be 2-3 business days. For heavy hampers with 2 or more bottles of wine, or when choosing Road delivery, the freight is heavier and will take 5+ days. For remote locations delivery can take up to 5+ business days.
Sydney Special Postcodes – Beginning with “1”$22.95Orders placed before 2.00pm will be delivered between 9am and 5pm the next business day, or later as chosen,  subject to unforeseen courier delays.
Gourmet Basket will use its nominated courier and all delivery times are estimates only.

Other Delivery Information

  • Ordering times based on EST- Eastern Standard Time
  • Deliveries to PO Boxes will attract an additional delivery fee of $10.95
    (inc GST)
  • Additional gifts to the same address attract a $10 delivery fee per gift
    (inc GST), except for Sydney, which is $5 per additional gift, when
    ordering 10 or more gifts.
  • Additional gifts to the same address using Sydney Same Day Courier attract
    a $15 delivery fee per gift.
  • Once an order is accepted by Gourmet Basket, orders are dispatched in
    accordance with the estimated timeframes above.
  • Once your order has been accepted by Gourmet Basket, we are unable to make
    changes to your order.
  • Deliveries are made during normal business hours, being 9am – 5pm on
  • Deliveries are not currently available on weekends or public holidays.
  • All parcels are bar-coded and able to be traced, to ensure safe delivery.
    However, all parcels are not real-time trackable, they are only traceable
    in the event they go missing.
  • Once your order has been distributed Gourmet Basket’s nominated carrier it
    becomes their responsibility. Gourmet Basket are not liable and/or
    responsible for any delays and/or lost and/or stolen orders in transit.
  • As our gifts contain perishable items, and often need to be in the hands
    of the receiver on a specific date, if a recipient is not available to
    take delivery, gifts will be left in a safe place, as determined by
    Gourmet Basket, on the premises. By ordering a gift, you acknowledge our
  • If a gift is not able to be found on the premises, and Gourmet Basket can
    provide evidence of delivery from the courier, then unfortunately this
    will not entitle the purchaser to a refund or replacement, as the gift has
    been delivered.
  • If a parcel is deemed unsafe to leave by the courier, a card will be left,
    and the parcel taken to the local Australia Post shop, ready for
    collection by you.
  • Where possible, it is advisable to send the gift basket to a business
  • We package all gift baskets in strong boxes so that items stay safe and
    arrive undamaged.
  • Please note that a re-delivery fee will need to be charged if an incorrect
    address is given. Please ensure the delivery address you provide is
    correct, before placing your order. Parcels that are successfully
    delivered, when an incorrect address is provided, are not eligible for
  • If delivering to a hospital, please ensure the patient will still be there
    within the delivery time-frame above.
  • It is your responsibility to inform Gourmet Basket if an order has not
    arrived. We will then trace and locate the order.
  • Gourmet Basket uses its nominated carrier for delivery of gift baskets by
    the date requested. However, any delivery timeframes are an estimate only
    and you acknowledge and agree that delivery within the estimated timeframe
    is not always possible due to unforeseen circumstances.
  • At this stage, we do not deliver outside of Australia.
  • For any further questions on shipping, please email
  • All fees Inc GST